CRM, Service Architecture and ERP, maintain and develop technological skills vertical and the ability to intervene not only delegation of powers but also on integration projects to the package. The Center for Business Intelligence Excellence - CRM specializes in designing and implementing data warehouses, BI tools and CRM systems and steering. The Center of Excellence monitors technological leadership and skills development around ETL tools (Informatica, Datastage, ... Sunopsis), databases (Oracle, SQLServer, DB2, SAS) and especially in the domain of very high volumes, tools restitution (Microsoft Analysis Services, Business Objects, Cognos, Microstragegy, SAS) as well as CRM tools and EMA (Neolane, SmartFOCUS, MS CRM, Eptic ...).
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