Segments Of Technology

Investing segments of technology:

The Technology division develops around the mastery of advanced technology segments, selected in line with the needs and recommendations of the poles and Marketing Services.
These technological segments are:

• Business Intelligence: Data warehouse and decision-making CRM SFA, EMA, CTI, IVR ...
• Services Architecture: EAI, SOA, BPM, MDM ...
• Based Systems of Rules: BRMS, etc.,
• ERP: SAP, Microsoft ...
• E-Business: Internet and Intranet site.
• Verticals: software and industry expertise, management projects.

CRM - Business Intelligence

As part of its mission specialist on the Business Intelligence, CRM and E-Business, Soft Computing achieves 64% of its activity in the design and implementation of Information Systems. Almost two thirds of turnover in the design and implementation of Information Systems.

The technology center is organized around two sets: Centers Sector Profits and Technological Centers of Excellence. Both groups work closely on all levels likely sharing resources, sharing of training methods and technical means, in consultation guidelines technological synergies.

Three Technology Centers of Excellence Business Intelligence

CRM, Service Architecture and ERP, maintain and develop technological skills vertical and the ability to intervene not only delegation of powers but also on integration projects to the package. The Center for Business Intelligence Excellence - CRM specializes in designing and implementing data warehouses, BI tools and CRM systems and steering. The Center of Excellence monitors technological leadership and skills development around ETL tools (Informatica, Datastage, ... Sunopsis), databases (Oracle, SQLServer, DB2, SAS) and especially in the domain of very high volumes, tools restitution (Microsoft Analysis Services, Business Objects, Cognos, Microstragegy, SAS) as well as CRM tools and EMA (Neolane, SmartFOCUS, MS CRM, Eptic ...).